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Petsafe electronic smart door troubleshooting.
The concept of the electric dog door is awesome however this pet door rarely works like is advertised and is supposed to.
Please call our customer care center for a replacement.
The door uses four d cell batteries and the key uses an rfa 67 battery.
You can also set the door to be fully locked or fully unlocked.
The green lock is not working for my microchip petporte smart flap.
Your door has an issue.
I think my petsafe professional receiver is dead.
Suitable for pets up to 15 pounds and 100 pounds depending on the door size.
Please also refer to general troubleshooting under the fence help tab.
Attempting to learn the smart key so the dog can exit and enter is beyond frustrating due to how extremely sensitive it can be or not be and with how inconsistent it performs.
Take the batteries out of the receiver for at least half a day.
Leave the battery door off.
Petsafe collars transmitters petsafe professional receivers.
The door operates with a rechargeable battery or power cord and the key does not use a battery.
Suitable for pets up to 25 pounds and 50 pounds depending on the door size.
The smartdoor plus has five programmable settings.
Up to five keys allow pets in and out when set to automatic mode.
Up to 20 keys can be programmed to the door.
The electronic smartdoor has three programmable modes.
Call us at 1 866 738 4379.
Never worry about uninvited guests sneaking in because the flap only locks and unlocks when it senses the smartkey on your pet s id collar.
Let your furry friends come and go with the petsafe electronic smartdoor.
The smartdoor is great for multi.
The petsafe electronic smartdoor is equipped with radio frequency technology rfid which allows you to program which pets can use the door.
The range in which my pet door recognizes the key is 4 5 feet with the range turned all the way down.
This smart pet door is installed with a two way locking door meaning it can be completely locked or unlocked or your pet can use the provided rfid collar key to trigger the flap.
The green lock may be out of place or the spring connecting to the green lock may have been dislodged from the plastic teeth by a cat trying to force his way in.
