If either does not operate when the door is open the hardware needs to be replaced.
Pella storm door lock removal.
Loosen the two expander screws and raise the expander so that the rubber sweep just touches the top of the threshold.
1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
Pella storm doors and screen doors are built with the quality and craftsmanship that go into all of our products.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.
Pella s attractive selection of storm doors are designed to suit your preferences including screens that roll out of sight or decorative designs.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
There may be a pocket of air pressure between the primary door and storm door.
Contacted pella storm door service at 866 809 9460.
The striker plate is what the striker is held by.
Contact pella to purchase a replacement handle then install it on your door according to the manufacturer s instructions.
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Choose a style below to learn more and find the door that best fits your needs.
Once the door is open operate the handle and turn the deadbolt.
From the interior side of the door remove the screws holding the handle in place.
Step 2 replace the entire lockset if the handle cannot be removed.