Door does not fit tightly against weatherstrip.
Pella door lock problem.
In some instances you may notice that the pella door s frame is not level or is slightly out of.
Spray a silicone spray lubricant into the door s latch mechanism.
If your lock is not a gu ferco lock this article will not help you.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase.
Pella door problems frame is out of square.
To identify whether or not your lock is a gu ferco look at the lock faceplatefor the gu or g u ferco logo shown in picture below.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
My problem is the storm door only closes correctly as long as the interior door is open or partialy open.
Over time the moving parts of the lock can seize preventing the door from opening.
With a little maintenance you should be able to release the sticky lock and prevent it from jamming again in future.
For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.
Pella manufactures two types of patio doors in hinged and sliding varieties as well as main entry doors and storm doors many of which are fitted with locks.
Once the door is open operate the handle and turn the deadbolt.
Find the latch rail.
Sliding door is difficult to open.
I recently installed a new pella back entry door and storm door.
I cannot open my pella storm door step 1.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
Pella no longer manufactures doors with these particular mechanisms but we can help you replace your lock if it breaks.